Ready job description
Sales support operator
Replies to every new lead fast, books the calls and keeps your CRM up to date after every touch.
What they do
- ✓Fast first replies to new leads
- ✓Appointment setting and confirmations
- ✓CRM notes after every touch
- ✓No-show and cold-lead follow-up
- ✓Pipeline hygiene for your sales team
Must-haves
- •Confident on the phone and in writing
- •Works your business hours
- •Follows up without being pushy
- Day 30 goal
- No lead waits more than an hour, booked calls are up, and every lead has notes in the CRM.
- Tools
- HubSpot, GoHighLevel, Calendly, Zoom, Gmail
- Hours
- 30-40 a week
- Overlap with your day
- Full day
- Level and rate
- Recommended in your brief
Tools we test on
HubSpotGoHighLevelCalendlyZoomGmail
Your brief can add any tool you run. We test on it before you meet anyone.
How screening works
- Role-specific ability35%
- Communication20%
- Reliability and ownership20%
- Relevant experience15%
- Availability and fit10%
Skills test on real tools, interview, then the scorecard.
On the board now
| Operator | Tested on | Skills test | Communication | Hours | Status | Action |
|---|---|---|---|---|---|---|
New operators are being tested this week.
Tell us the role and we'll send a short list scored against your brief.
Get my short listNames are shortened and rates hidden to protect operators. Board updated weekly.
Don't see your role? Tell us on the call.
Your next hire, without the hiring.
One conversation. A brief we write with you. A short list of people who already passed.
Get my short listRather not manage them yourself? VA Hub PRO will.